ORDERS
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When searching items, only pictured items shall be included in the listing. If it is not pictured or in the description provided, then it is not included. If you are unsure of what is included, please contact us before purchasing. We do our best effort to correctly represent the part being sold.
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eBay STORE
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Place a bid only if you intend to purchase the item. If we are unable to establish contact with the winning bidder within 5 days of the end of the auction or if payment is not received within 5 days then the item(s) will be re-listed. You will still be responsible for payment on the item. Any contract or obligation of the seller will be void if payment is not made within 5 days.
Orders from eBay will reflect applicable shipping charges and will be included in the order total.
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PAYMENT OPTIONS
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As we promise to ship in a timely manner, we expect payment in a timely manner. Please contact us in the event that payment cannot be made within five (5) days. We accept: Cashier's check, Visa & MasterCard, Google Checkout, Paypal, and Bank Wire Transfers in USD for the full amount (additional $25 wire transfer fee applies).
An 8.25% sales tax applies to TEXAS residents who do not provide a correct, valid resale tax ID for our records (an 11-digit number). We cannot process the order until we receive sales tax or a valid resale-use certificate.
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PACKING/SHIPPING:
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DOMESTIC SHIPPING
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A correct contact name, phone number, and company name are required for shipping purposes. Items cannot be shipped without the contact information. YOU MUST SPECIFY IF THE SHIP-TO-ADDRESS IS A RESIDENCE.
Shipping and handling times may vary based on the packing requirements, so please allow up to 5 business days for handling time.
We ship using your shipping account. Please provide account information at the time of order.
If order shipment is by GetSpares, Fed-ex is our preferred shipping company. A handling fee will be applied.
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INTERNATIONAL SHIPPING:
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INTERNATIONAL CUSTOMERS PAY ALL SHIPPING CHARGES.
International Orders are subject to DUTIES, TAXES and other Import Fees; the bidder/buyer[s] is solely responsible for these fees, documents and transportation if held at a customs office in the destination country.
According to US LAW, we do not ship to any illegal or restricted destinations.
Correct contact name, phone, and company are required for shipping purposes. YOU MUST SPECIFY IF THE SHIP-TO-ADDRESS IS A RESIDENCE.
Please allow a 24 hour response time due to time difference.
For faster international processing please provide your VAT Number, Tariff Code, or Schedule B information, if known.
A handling fee will be applied. All International orders are subject to a $25.00 international administration fee which will be added to your total order.
Shipping and handling times may vary based on the packing requirements, so please allow up to 5 business days for handling time.
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EXPEDITED PACKING/SHIPPING:
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If you need your item shipped on the same day (or within 24 hours) of your purchase, you will need to call us by 12:00 Noon, Central Texas Time.
We will make a best effort to get the shipment out on the same day if you contact us by the required time.
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FREIGHT
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According to the weight of the items purchased, some orders may require freight shipping. Items over 150 lbs. must ship via FREIGHT. Pallet/crating fees apply.
You are required to specify if assistance, home delivery, or a lift-gate is required as additional fees will apply.
Correct contact name, phone number, and company name are required for shipping purposes. YOU MUST SPECIFY IF THE SHIP-TO-ADDRESS IS A RESIDENCE.
You will be notified of shipping fees/charges within 1-3 days after listing ends as we require shipping dimensions before an invoice can be sent.
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RETURN POLICY:
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Returns are handled on a case by case basis. Want to return an order? Please contact us or your sales person via email or at sales@getsparesllc.com
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